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FAQ

  • What is the return policy?
    If you are not satisfied you have 3 business days to return it for exchange or refund. Full warranty.
  • What are the shipping options?
    We use UPS, FedEx and Regular USPS mail.
  • When will I receive my order?
    You should receive your order between 7 or 10 business days.
  • What would I do if I never received my order?
    You will have a tracking number to follow your order, in case you’re never received it contact us as soon as possible at Jm7kidstshirts@gmail.com.
  • What should I do if I received a defective order?
    If you receive a damaged or defective item, please send it back to us so we can ship you another one. Keep in mind that all customers need authorization before returning any items back to us.
  • How do I contact your company if my question isn’t answered here?
    If you have any questions or concerns, please send us an email at Jm7kidstshirts@gmail.com.
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